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Special effects outsourcing grows in India
Outsourcing to India, long dominated by software engineering and back-office work, is expanding in new terrain: special effects for movies. India's rise comes at a difficult time for U.S. special effects outfits, some of which have buckled as the 2008 L.A. writers strike cut productions and the financial crisis curtailed financing. Executives in India say cost pressures are pushing studios to send more work to India, where special effects projects are up to 40 percent cheaper than in the U.S........Read about Special effects outsourcing...

PEs play white knights to BPO companies
Private equity (PE) is undoing a part of US President Barack Obama’s drive against outsourcing by pushing companies to send their IT and back-office operations to cheaper destinations, which has helped Indian outsourcing companies close a number of deals with pharma, manufacturing, retail and energy utility companies. Since the start of the global downturn last year, a large number of private equity firms have been driving companies where they hold a significant stake to outsource systems and back-office activities that can bring down operational expenses by up to 20%, said people connected with the trend.......Read about BPO companies...

BPOs turn outsourcers to cut telecom infrastructure costs
India's $47-bn IT outsourcing industry , struggling to cut costs without compromising on seat capacity, is now reinventing the wheel. Some of them have tied up with telecom companies for outsourcing their own communications infrastructure, a model now known as “hosting services”. Typically, BPOs will have to incur a significant cost upfront in procuring technical requirements that would help connect its centre in Gurgaon or Mumbai to clients across the world. Among these include an automated call distribution system, dialers, dialer licence and customer relationship management software.........Read about India's outsourcing industry....

MNCs stick with plan for captive BPO units here
BANGALORE: Global corporations, still smarting under the downturn, are stepping back gingerly into India with elaborate expansion plans, while some others are winding up operations here. Standard Chartered, SuperValu, JP Morgan and Deutsche Bank are going ahead with expansion of their IT/BPO centres in India, notwithstanding the fact that a few such units have been sold to third-party service-providers........Read about Global corporations...

Indian BPOs dial Eastern Europe
BANGALORE: Exploring new unploughed terrains, Indian BPO companies are now shifting their focus to Continental Europe for a change. Although Europe accounted for just 11% of India’s BPO revenue in 2008, Eastern Europe has gained favour with Indian companies which are looking to tap the specialised skills available there and address the growing outsourcing needs in Continental Europe........Read about Indian BPO companies...